Fmxbd Terms and Conditions — Membership, Bonus & Gaming Rules

1General Terms

By using the fmxbd website or mobile app, you fully agree to these Terms and Conditions. Please read them carefully before accessing fmxbd, creating an account, or using any of our services.

Fmxbd is an online gaming and entertainment platform operated for users in Bangladesh. All services, games, and offers available on fmxbd are governed by these Terms and Conditions.

Fmxbd reserves the right to amend these Terms and Conditions at any time. Continued use of the platform after any changes constitutes your acceptance of the updated terms.

2Account Registration

You must be 18 years of age or older to create an account on fmxbd. All information provided at registration must be truthful, accurate, and complete.

• Each individual may register only one account on fmxbd.
• Creating multiple accounts from the same household or the same device is prohibited.
• Keeping your account password confidential is entirely the member's responsibility.
• Transferring or selling your account to another person is strictly prohibited.
• Fmxbd reserves the right to investigate any account where suspicious activity is detected.

Fmxbd reserves the right to close any account and forfeit all balances if false information is provided at registration. It is essential to enter your correct name, mobile number, and personal details when signing up.

3Identity Verification (KYC)

A Know Your Customer (KYC) process must be completed before withdrawing from fmxbd. This process confirms your identity and maintains the security of the platform.

• A clear photo of your National ID (NID) or passport must be uploaded.
• A driving license is also accepted as a valid identity document.
• KYC verification typically takes 24 to 48 hours to complete.
• The name on your mobile banking account must match your registered name.

4Deposit Rules

Making a deposit on fmxbd is quick and secure. You can deposit instantly using Bangladesh's most popular mobile banking services.

• The minimum deposit amount on fmxbd is BDT 500.
• Deposits can be made via bKash, Nagad, and Rocket.
• Deposits are typically credited to your account within 5 to 15 minutes.
• Depositing from another person's mobile banking account is strictly prohibited.
• Fmxbd will never request payment directly from you — only make deposits through the app or website.

Fmxbd offers the option to set deposit limits to support responsible gaming. You can set daily or weekly deposit limits at any time.

5Withdrawal Rules

Withdrawing your winnings from fmxbd is straightforward and transparent. However, certain conditions must be met.

• KYC verification must be completed before making a withdrawal.
• The minimum withdrawal amount on fmxbd is BDT 500.
• A withdrawal request is typically processed within 5 to 30 minutes.
• Withdrawals will only be sent to the mobile banking number used during registration.
• Wagering requirements must be met before bonus balance can be withdrawn.
• A daily maximum withdrawal limit applies — contact support for details.

6Bonuses & Promotions

Fmxbd regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms and conditions that must be followed.

• The welcome bonus is available to new members only and can be claimed once.
• Withdrawing bonus funds generally requires meeting a wagering requirement of 10x to 30x.
• Any attempt to claim bonuses using multiple accounts will result in all accounts being closed.
• Fmxbd reserves the right to modify or cancel any bonus offer at any time.
• Bonuses have an expiry date — any unused bonus will be cancelled once it expires.
• To qualify for a referral bonus, the referred friend must verify their account and complete their first deposit.

7Gaming Rules

Fmxbd's game lobby features titles from world-class providers. All game outcomes are determined by RNG (Random Number Generator) technology — completely fair and verifiable.

• Any manipulation or hacking of gaming software on fmxbd is strictly prohibited.
• The use of automated betting software or bots is strictly prohibited.
• Fmxbd reserves the right to void the relevant round if a technical issue occurs during a game.
• If your internet connection drops during a game, the result of the current round is automatically saved.
• A stable internet connection and an up-to-date browser are recommended for the best experience on fmxbd.

When participating in Live Casino games on fmxbd, you must treat other players and hosts with respect in the chat. Inappropriate or harassing comments may result in chat access being revoked.

8Responsible Gaming

Fmxbd believes gaming should be a source of entertainment. That is why we place responsible gaming at the very top of our priorities.

• Fmxbd allows you to set daily, weekly, and monthly deposit limits.
• You can take a temporary account break using the self-exclusion option.
• If you notice signs of gaming addiction, contact fmxbd support — we are here to help.
• It is every adult member's responsibility to ensure that no one under the age of 18 participates in any games.

To learn more about fmxbd's responsible gaming policy, visit our Responsible Play View the page.

9Privacy Policy

Fmxbd is committed to protecting your personal information. Our Privacy Policy explains in detail how your data is collected, used, and kept secure.

• Fmxbd does not sell your personal information to third parties.
• No information is shared unless required by law.
• Your information is secured with SSL encryption.
• You have the right to request deletion of your account.

For more details, visit fmxbd's Privacy Policy Read the page.

10Account Closure

Fmxbd reserves the right to temporarily or permanently suspend any account for the following reasons:

• Violation of the Terms & Conditions.
• Registering with false or misleading information.
• Bonus abuse or any attempt at fraud.
• Operating multiple accounts.
• Attempting to hack the system or gain any unfair advantage.
• Suspected money laundering or involvement in illegal activities.

You can also close your fmxbd account at any time. In that case, you will have the opportunity to withdraw your available balance.

11Rule Changes

Fmxbd reserves the right to update these Terms and Conditions at any time. For significant changes, fmxbd will notify members in advance.

Continued use of the platform after any changes takes effect will be considered acceptance of the updated Terms & Conditions. We recommend checking this page regularly.

12Contact

If you have any questions about fmxbd's Terms and Conditions, our 24/7 customer support team is always ready to help.

• Instant help is available via live chat.
• Email: [email protected]
• Support Hours: 24 hours a day, 7 days a week.
• Language: Support is available in both Bengali and English.